JD

Conversations

3 active conversations

Login issues with mobile app

open

email-001

2:30:00 PM

Billing question about subscription

pending

chat-002

3:45:00 PM

Product feature request

solved

wa-003

4:20:00 PM

Login issues with mobile app

email-001

john.doe@customer.com2:30:00 PM

Hi, I'm having trouble logging into the mobile app. It keeps saying my credentials are invalid.

A
Agent Sarah2:35:00 PM

Hi John! I'd be happy to help you with the login issue. Can you please try resetting your password first?

AI Suggestion: Based on the conversation, you might want to suggest password reset steps and offer to escalate to technical support if needed.